She's is really good at the present. She predicted the correct month on something that i knew the answer on before i had asked her. It could have been any month and she nailed it. but i always make it a point to call her every 3 weeks or so because i know she would get sassy if i called her whenever i wanted to, which would be every 4 days if i could. I do agree that she uses her own judgement a lot but it doesn't bother me, i find it helpful in my case. I've never found her to be rude, I think she just get's moody sometimes. The only time i hear irritation is when she says hello at the beginning of the call, but after that I find her pleasant to talk to.. maybe it's just me