I had a similar experience. I closed my account when I thought I was done with psychics then opened a new one after I got ghosted. She said, "you're not new, I recognize your voice" so I explained. Asked if poi would return and she said he's avoiding you. No shit. She didn't call me crazy, but had me in tears last year. I told her I was older and on disability due to depression. She laughed at me. Made a comment about "you people". Was never going to call again, but she's supposed to be so accurate...