I have had a major prediction come through with QoC18. Is there any way we could get Keen to tell her that she needs to replace her headset? She would be 1000 times better if I could hear ALL the words. Last time she told me something a little concerning because others have said it here she said "He thinks about your birthday or anniversary that's coming up" nope did not jive with me. However I think everything else was correct, at least what I could hear.