I love Dawn, she is my No. 1 go-to on Keen. I find her readings very grounded and realistic and for what details I can confirm, accurate. I mainly use her for present day stuff though. She has her very specific way of reading with one question per spread and she does take that time to shuffle and lay out which does annoy me as well. I've also asked her for free minutes to compensate but she never sends them out. The way I see it, her rate is much lower than my other reader (Sincerity) who charges 3X her and her readings work for me.