Okay thank you @starGazer and @LillyPad! I did read about her accurate in the moment readings vs. predictions, so I'm hoping hers is wrong for my case as well. Only time will tell!
@LillyPad, I had a bit of a hard time understanding her. Part of it is because I was on speakerphone, which I understand because they need their hands free, but it always makes it difficult to hear them clearly. She wasn't rude to me at all, but it's apparent that she is easily irritable. I don't think it's personal, she just seems to have shorter patience than most. Also what is LSA?