I'm actually a little disappointed because I've been in Cookie's queue for over a month now. I've moved about 52 places. I know other people have said that it has taken like 3 months before they were able to connect with her, but I think it's still quite disappointing that the wait times are so long. I don't think I would have an issue, if I didn't see her online and busy last night, yet... My position in the queue hasn't changed.
It suggests to me that perhaps (?) she's taking appointments, which is fine and I guess she's open about that on her listings page, but maybe this needs to be more widely circulated or she needs to standardise how that process works.