(My first post, yay!)
I think KRN either left or was taken off of Keen because I can't find her when I do a Google search plus she's no longer listed in my chat transcripts. She was completely wrong for me and the 5 out of 5 star ratings from others was the only reason why I kept going back. Fed me tons of fairytales, always said "hun" and none of her predictions came to pass. When she was wrong on a prediction, she sent me a few free minutes to make up for it but I was done with her at that point and didn't want to hear it anymore.
For example, she said my POI and I would be dating come mid-December - well that came and went and we're basically in the same place that we were back then. She also assured me that they would contact me on a specific date and when that didn't happen, she gave another date and that didn't happen. I know predictions aren't 100% accurate but I waited a while after those dates and that's when I essentially gave up. She would repeat a lot of things in the chat as well and as I spoke with her more, she became very vague.