Ditto to what Flutter wrote. I didn't find what she wrote to be defensive. She was reading negative reviews and want to speak up. Honestly, what was she supposed to write?
Oh, you are so correct, I am not a good psychic and I apologize to everyone.
Is that what you wanted?? I don't think she could have posted anything that would have satisfied some of you. And, of course, now I will get the response that she should have posted at all.
Namesta