I read with her some years ago,and she got something right.,Its true,she has her good moments,and days when she is very generic.
The biggest problem i have with calling her again,is the amount of time she is using to get connected..It drags on and on,and she says:"hang on while i see...hm...just a second...,,wait a minute..hold on"....
It just takes too long for each question,and if she has her off days,you wont get anything out of it.