Hatter (I read with Ruby specifically) was spot on regarding an outcome for me in 2012. I read with her again recently, and she was WAY off. I mean, incredibly off. She missed a HUGE detail regarding the issue I called about, and there is absolutely no way things can go the way she has predicted because of this huge detail/obstacle. She completely mis-read the situation, which is unfortunate, because I really had faith in her gift considering how spot on she was regarding the other issue I had asked her about in the past.
I was also discouraged because I think she keeps notes. She brought up two initials of people I had previously asked her about. One could argue that she simply "knew" these had been significant to me, but, honestly, there's no reason to bring up either of these parties now. She asked me if I was romantically involved with them. Not only am I not, I haven't been concerned with either of these individuals for a very long time. It bugged me because the only real explanation is that she was bringing up people I had asked her about before.
I'd be curious to hear other people's experiences with her...