I just read with her, partially out of boredom/wanting another opinion and partially because of her reviews her! I thought she was really nice. She made a bunch of predictions so I can't say for a while, first one is in May and then the next big one is in November.
I don't think she blocked you, shayalay - I think if she takes a chat, it goes unavailable - I've had that happen before - and then the reader is signed off. Sometimes I think they may be signed on and not mean to be, and so they don't accept it and sign off, or something like that. Or it's glitchy. Don't rely on customer service answers, because most customer service people rely on "it's probably such..and..such" unless you get someone great. If she blocked you, you wouldn't be able to mail her on keen, either. So that's a test to find out!
I think she's just popular and busy. It doesn't look like she does phone readings, seems to be all chat. But she does ACTUALLY type fast and communicate quickly, so it's not a drag/money pit like it is with some advisors.