The Psychic Reviews

Metaphysical, Spiritual and Psychic Discussions => Keen.com => Topic started by: Hillcam on October 27, 2018, 05:01:04 PM

Title: Over charging
Post by: Hillcam on October 27, 2018, 05:01:04 PM

Has anyone else noticed random Keen charges posting to their account since this new update? In the past few weeks I’ve had one for $59.99 and another for about $78 that have cleared my account and my last call totaled $9.00 on Tuesday of this week. Is this happening to anyone else?

Title: Re: Over charging
Post by: jas on October 28, 2018, 07:15:10 AM

WOW!!!  I hope you called customer service right away and demanded a refund.  I am checking my account but I don't see anything out of the ordinary.

Title: Re: Over charging
Post by: Hillcam on October 28, 2018, 08:36:58 AM

Quote from: jas on October 28, 2018, 07:15:10 AM

WOW!!!  I hope you called customer service right away and demanded a refund.  I am checking my account but I don't see anything out of the ordinary.

I called my bank to dispute the charges first. I also deleted my payment information and will more than likely be closing my account. If nothing else has put an end to my addiction this may be it.  >:(

Title: Re: Over charging
Post by: jas on October 28, 2018, 08:41:06 AM

I am trying my best to stop my addiction as well.