Metaphysical, Spiritual and Psychic Discussions > Keen.com

Blocked?

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jackY:
You're welcome!


--- Quote from: dragonflyer on March 10, 2024, 09:10:33 PM ---HA, I see! Thanks for letting me know. That bothered me for a while.

--- End quote ---

applecheeks:

--- Quote from: dragonflyer on March 10, 2024, 06:15:24 PM ---I'm confused about the 3-min thing. Several readers will cut you off or go offline around 3 mins saying it's tech issue. What's that for? Just so that we repeatedly pay the session fee and their reading #s go up? Or something else?

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Yup. If you go past 3 minutes, you can leave a rating. If an advisor pulls that, report them to support. Keen pockets the $2.99 fee (not the readers) but it is still wrong for the readers to pull things that waste those fees, and to try to bypass the rating system.

applecheeks:

--- Quote from: Mina on March 24, 2024, 12:26:32 AM ---
--- Quote from: applecheeks on March 23, 2024, 05:05:12 PM ---
--- Quote from: dragonflyer on March 10, 2024, 06:15:24 PM ---I'm confused about the 3-min thing. Several readers will cut you off or go offline around 3 mins saying it's tech issue. What's that for? Just so that we repeatedly pay the session fee and their reading #s go up? Or something else?

--- End quote ---

Yup. If you go past 3 minutes, you can leave a rating. If an advisor pulls that, report them to support. Keen pockets the $2.99 fee (not the readers) but it is still wrong for the readers to pull things that waste those fees, and to try to bypass the rating system.

--- End quote ---

Ugh… TasaraM in our final chats she started pulling this at least 4 times.

The first time I thought it was genuine technical issue.

The second time I emailed her no response

The third time, it clearly was her, and I sincerely was wondering if we were cool. She never responded. I apologized as well.

At some point I also emailed keen. Asking genuinely if it was a glitch and that seems to happen a lot. They emailed me saying this goes against the fair policy and to report the reader if they do. They even quoted their stupid fair policy and section (FYI keen: I do have the emails)  … however by 4th time when I did report this, keen acted like this was normal and not worth reporting.

Then she finally blocked me by the 5th read

I honestly don’t know if it is worthy reporting but keen and the readers who does this crap are shady

--- End quote ---

It sounds like she was trying to keep the sessions to 3 minutes (so that you could not leave ratings), until she could block you. I bet you had a session that was long enough to rate, and then after that she  kept you from going over 3 minutes until a week after the session you could rate (when the window to rate closed), so that she could block you, and avoid additional ratings.

They really are not supposed to manipulate like that. Report it again, and explain the tactics she used to avoid ratings. It likely depends on what staff you get. Point-out how it wastes the connection junk fee, as well.

starempress:
Platform have a list of clients that are serial negative or neutral review givers, most readers will not risk reading for clients that constantly complain  :(  If you check bitwine negatives you will see the same names over and over again lol.  Not saying this is your case, but it is just one of the main reasons advisors will not take your call or block you when you get through.

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