This should be a real wake up call for you if you weren't already aware that they all do give generic readings and feed everyone the same lines, regardless of whether the person you are calling about comes forward or not. This is their job and they have rehearsed these lines and given them to everyone who calls dozens and hundreds and hundreds of times.
This is because of most people on this forum are calling the lousy readers who are always bidding on Keen to have their listing appear.
They are easiest to find, because they're on the front pages all of the time.
You can't find the good ones, because they don't have to bid on Keen.
And since you don't know their names, you can't search for them.
To appear on Keen, the readers have to bid for clients and pay Keen.
And it's the lousy readers who are sitting idle on Keen, who are always bidding, because they have no callers.
Those are the ones you see people on this forum complaining about over and over again.
I scan the Keen app all the time. And once in a while you can catch a good reader, who happens to be bidding at that moment to attract new clients. But you have to scroll through the app constantly to find that diamond in the rough.
Once you know their name, you can just favorite them and see their call status anytime.
This is how Keen works.