This lady got a few insignificant things right and a LOT wrong. She even asked me to not give a four star rating because it would ruin her overall rating - I was generous giving her four-stars and it was completely unethical of her to ask me to "not rate her" at all if I was not happy with the call. Please stay clear of her. Getting one or two things right is never a reason to go back to someone who has been consistently wrong on the overarching issue. I really do regret reading with her.