The Psychic Reviews

Metaphysical, Spiritual and Psychic Discussions => Keen.com => Topic started by: BellaLife on September 25, 2012, 09:33:19 PM

Title: Keen/Refunds?
Post by: BellaLife on September 25, 2012, 09:33:19 PM

Does anyone know if Keen offers refunds if you are not happy with a reading?

Title: Re: Keen/Refunds?
Post by: jdd2003 on September 25, 2012, 10:13:41 PM

They do, but you need to one star the reader and email them asap....I think it's like 48 hours or so. Go to customer satisfaction to email them (or satisfaction guarantee it might be called) and just explain why you want the refund. Sometimes, I've had to email them a few times. Usually they're quick with refunding so if it's more than a few hours, email them again. Better to do that than not get your money back.

Title: Re: Keen/Refunds?
Post by: Scammedbykeen on September 25, 2012, 10:56:50 PM

Call there customer service number 1-877-533-6435. They will refund immediately up to $25 and if the call is within 72 hrs. Also you get one refund every 30 days.

Title: Re: Keen/Refunds?
Post by: BellaLife on September 26, 2012, 01:40:36 AM

Thanks Scammedbykeen!

Title: Re: Keen/Refunds?
Post by: NewHealthyStart on September 26, 2012, 05:37:37 PM

Just hope for a good customer service person, the last time we called, the guy we got was a jerk.

Title: Re: Keen/Refunds?
Post by: BellaLife on September 26, 2012, 05:50:05 PM

thank you for all the responses on Keen/Refunds!