Metaphysical, Spiritual and Psychic Discussions > Keen.com
Blocked?
jackY:
You're welcome!
--- Quote from: dragonflyer on March 11, 2024, 04:10:33 AM ---HA, I see! Thanks for letting me know. That bothered me for a while.
--- End quote ---
applecheeks:
--- Quote from: dragonflyer on March 11, 2024, 01:15:24 AM ---I'm confused about the 3-min thing. Several readers will cut you off or go offline around 3 mins saying it's tech issue. What's that for? Just so that we repeatedly pay the session fee and their reading #s go up? Or something else?
--- End quote ---
Yup. If you go past 3 minutes, you can leave a rating. If an advisor pulls that, report them to support. Keen pockets the $2.99 fee (not the readers) but it is still wrong for the readers to pull things that waste those fees, and to try to bypass the rating system.
Mina:
--- Quote from: applecheeks on March 24, 2024, 12:05:12 AM ---
--- Quote from: dragonflyer on March 11, 2024, 01:15:24 AM ---I'm confused about the 3-min thing. Several readers will cut you off or go offline around 3 mins saying it's tech issue. What's that for? Just so that we repeatedly pay the session fee and their reading #s go up? Or something else?
--- End quote ---
Yup. If you go past 3 minutes, you can leave a rating. If an advisor pulls that, report them to support. Keen pockets the $2.99 fee (not the readers) but it is still wrong for the readers to pull things that waste those fees, and to try to bypass the rating system.
--- End quote ---
Ugh… TasaraM in our final chats she started pulling this at least 4 times.
The first time I thought it was genuine technical issue.
The second time I emailed her no response
The third time, it clearly was her, and I sincerely was wondering if we were cool. She never responded. I apologized as well.
At some point I also emailed keen. Asking genuinely if it was a glitch and that seems to happen a lot. They emailed me saying this goes against the fair policy and to report the reader if they do. They even quoted their stupid fair policy and section (FYI keen: I do have the emails) … however by 4th time when I did report this, keen acted like this was normal and not worth reporting.
Then she finally blocked me by the 5th read
I honestly don’t know if it is worthy reporting but keen and the readers who does this crap are shady
applecheeks:
--- Quote from: Mina on March 24, 2024, 07:26:32 AM ---
--- Quote from: applecheeks on March 24, 2024, 12:05:12 AM ---
--- Quote from: dragonflyer on March 11, 2024, 01:15:24 AM ---I'm confused about the 3-min thing. Several readers will cut you off or go offline around 3 mins saying it's tech issue. What's that for? Just so that we repeatedly pay the session fee and their reading #s go up? Or something else?
--- End quote ---
Yup. If you go past 3 minutes, you can leave a rating. If an advisor pulls that, report them to support. Keen pockets the $2.99 fee (not the readers) but it is still wrong for the readers to pull things that waste those fees, and to try to bypass the rating system.
--- End quote ---
Ugh… TasaraM in our final chats she started pulling this at least 4 times.
The first time I thought it was genuine technical issue.
The second time I emailed her no response
The third time, it clearly was her, and I sincerely was wondering if we were cool. She never responded. I apologized as well.
At some point I also emailed keen. Asking genuinely if it was a glitch and that seems to happen a lot. They emailed me saying this goes against the fair policy and to report the reader if they do. They even quoted their stupid fair policy and section (FYI keen: I do have the emails) … however by 4th time when I did report this, keen acted like this was normal and not worth reporting.
Then she finally blocked me by the 5th read
I honestly don’t know if it is worthy reporting but keen and the readers who does this crap are shady
--- End quote ---
It sounds like she was trying to keep the sessions to 3 minutes (so that you could not leave ratings), until she could block you. I bet you had a session that was long enough to rate, and then after that she kept you from going over 3 minutes until a week after the session you could rate (when the window to rate closed), so that she could block you, and avoid additional ratings.
They really are not supposed to manipulate like that. Report it again, and explain the tactics she used to avoid ratings. It likely depends on what staff you get. Point-out how it wastes the connection junk fee, as well.
Mina:
--- Quote from: applecheeks on April 03, 2024, 01:44:23 AM ---
--- Quote from: Mina on March 24, 2024, 07:26:32 AM ---
--- Quote from: applecheeks on March 24, 2024, 12:05:12 AM ---
--- Quote from: dragonflyer on March 11, 2024, 01:15:24 AM ---I'm confused about the 3-min thing. Several readers will cut you off or go offline around 3 mins saying it's tech issue. What's that for? Just so that we repeatedly pay the session fee and their reading #s go up? Or something else?
--- End quote ---
Yup. If you go past 3 minutes, you can leave a rating. If an advisor pulls that, report them to support. Keen pockets the $2.99 fee (not the readers) but it is still wrong for the readers to pull things that waste those fees, and to try to bypass the rating system.
--- End quote ---
Ugh… TasaraM in our final chats she started pulling this at least 4 times.
The first time I thought it was genuine technical issue.
The second time I emailed her no response
The third time, it clearly was her, and I sincerely was wondering if we were cool. She never responded. I apologized as well.
At some point I also emailed keen. Asking genuinely if it was a glitch and that seems to happen a lot. They emailed me saying this goes against the fair policy and to report the reader if they do. They even quoted their stupid fair policy and section (FYI keen: I do have the emails) … however by 4th time when I did report this, keen acted like this was normal and not worth reporting.
Then she finally blocked me by the 5th read
I honestly don’t know if it is worthy reporting but keen and the readers who does this crap are shady
--- End quote ---
It sounds like she was trying to keep the sessions to 3 minutes (so that you could not leave ratings), until she could block you. I bet you had a session that was long enough to rate, and then after that she kept you from going over 3 minutes until a week after the session you could rate (when the window to rate closed), so that she could block you, and avoid additional ratings.
They really are not supposed to manipulate like that. Report it again, and explain the tactics she used to avoid ratings. It likely depends on what staff you get. Point-out how it wastes the connection junk fee, as well.
--- End quote ---
I’ve tried
I pointed out the junk fee
Given her the benefit of the doubt and then sum
I agree it depends on the customer rep you get too
Sadly ppl like her, read you a fantasy until they can’t … the only one I have left to blame is myself.
I also read with her on 2 previous ppl… she was right with initial contact and then so wrong on everything else… if anything I need post the thread here about her
But … it is tactic if readers hang up on you less then 3 min. Sometimes yes it is a genuine tech issue but not with her
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