Relationship Psychology Discussions > The Vent

Bashing a reading - no communication to the reader

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happyk:

--- Quote from: aquagirl on April 24, 2019, 03:11:11 PM ---
--- Quote from: happyk on April 24, 2019, 02:07:50 PM ---So, your favorite advisor should only be given positive feedback? After being charged insane amount of money and not getting even a satisfactory reading, why can't we leave a bad review? If it's very unfair I'm sure the reader can dispute it. I don't understand your vent honestly, unless you are that reader. I'm sorry, I had to say that. This is a strange vent. I don't want to go back and forth with anyone on this but I've no sympathy for any readers.

--- End quote ---

Why as soon as one has any empathy or some form of understanding a person "goes there"? Non of this remotely equates to her being a reader. it has nothing to do with not wanting your favourite reader having low ratings, it has to do with honor and integrity. If I've read with someone for five years and spoke to them in various situations, and know how they respond in certain situations etc and then read a review that I know isn't in the character of the reader, I would too not take to kindly to it. Because it's obvious the person has an agenda. And it's not fair to the advisor or anyone for that matter in any line of business.  I find it more strange when people get all up in arms when someone defends another, why is that? is it because they are guilty of the doing the same?  There is a huge difference between leaving an honest review and slander or because that person didn't get what they want or has problems with basic comprehension.

The problem with messaging as its been mentioned already is that many advisors either don't read their mail or don't respond to it. Which I personally feel is unprofessional and bad for business.  I have emailed readers after for clarity on something and it's 50/50 if they reply. Most of the time they don't even open the message and read it.  That may be because they either get an overwhelming amount of readings, I remember a few over the years sending out an email saying they were no longer reading and replying to emails as they are overwhelming and taking time away from them taking client calls. The other side is that many send that follow up question and try to milk a reading out of the advisor for free. So there is a delicate balance here.

HappyK: your comment about not having any sympathy for readers speaks volumes. They are still human beings and from working in customer service for many years and dealing with horrid people, i can only imagine what they have to deal with as well. You should never paint everyone with the same brush.   There were many times when i was nice and friendly and because someone didn't get what they wanted complained with complete lies about what happened to make themselves feel justified. I could say i have no sympathy for customers where i worked, especially because of the problems they complained about were 97% of the time their own fault, but wanted to blame me or my coworkers etc. As a manager i had people complain to me about the most ridiculous things.  You're entitled to your feelings, but i find them highly unfair.

--- End quote ---

I still work in a position where I talk to many people and help them everyday. I know all about sympathy and empathy and all that and again I stand by everything I said. I've tried sympathizing even with a reader and asked them if they'd like me to send them money because they said they didn't have money to feed their dogs but I was being stupid. If a reader has been called names I'm sure that's not in compliance to Keen guidelines and Keen would take a look at it. My sympathy/ empathy everything goes out to people like us who have spent thousands of dollars on these readers. We are responsible for our actions like throwing our money away but how can you take advantage of someone? Readers lurk around here all the time and we've even seen a user here being denied a reading, so it's not too unlikely for a reader to pose as one of us. I stand by what I say and yes we're all entitled to our opinions 🤷🏻‍♀️

Fidget1028:
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happyk:

--- Quote from: Still tired on April 24, 2019, 05:22:26 PM ---
--- Quote from: Clarita on April 24, 2019, 09:50:14 AM ---I've a favourite advisor on Keen who has just been slated really badly in feedback. What the advisor has been accused of in the feedback no way can be true of her. Keen will leave that there and this Psychics reputation is now really damaged. All that client had to do was to message the advisor after the session to discuss her impression of what she thought the Psychic meant in the reading. Rather do that surely than accuse and decimate a professionals reputation? Keen and other sites like Bitwine and Kasamba have a way to contact the Psychic for free. If I ever had a question or something didnt occur to me as clear I would always message the Psychic after the reading and ask them. Too many harsh bashing going on and it destroys the Psychics reputation. Doing that kind of destruction without even a thought is so harsh. ..thats my vent.  :-X

--- End quote ---

How could you possibly know that? Are you psychic?  ::)

--- End quote ---

Lmao Still Tired.

HornetKick:

--- Quote from: happyk on April 24, 2019, 02:07:50 PM ---So, your favorite advisor should only be given positive feedback? After being charged insane amount of money and not getting even a satisfactory reading, why can't we leave a bad review? If it's very unfair I'm sure the reader can dispute it. I don't understand your vent honestly, unless you are that reader. I'm sorry, I had to say that. This is a strange vent. I don't want to go back and forth with anyone on this but I've no sympathy for any readers.

--- End quote ---
ding, ding, ding....totally agree.
Especially because when readers are wrong, they still want you to claim they are right.

happyk:

--- Quote from: HornetKick on April 24, 2019, 05:45:52 PM ---
--- Quote from: happyk on April 24, 2019, 02:07:50 PM ---So, your favorite advisor should only be given positive feedback? After being charged insane amount of money and not getting even a satisfactory reading, why can't we leave a bad review? If it's very unfair I'm sure the reader can dispute it. I don't understand your vent honestly, unless you are that reader. I'm sorry, I had to say that. This is a strange vent. I don't want to go back and forth with anyone on this but I've no sympathy for any readers.

--- End quote ---
ding, ding, ding....totally agree.
Especially because when readers are wrong, they still want you to claim they are right.

--- End quote ---

Yep! Their comeback is she didn't like what she heard. Ya, right!!

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