Metaphysical, Spiritual and Psychic Discussions > Keen.com
Sandare
Natashanyc:
--- Quote from: Sandare on August 26, 2018, 11:47:35 PM ---I agree, I was wrong obviously, hence calling customer service and refunding the customers money. I am not 100% accurate. I never claimed to be. :)
--- End quote ---
Why are you on this forum ?
njlady:
--- Quote from: Natashanyc on August 26, 2018, 11:56:27 PM ---
--- Quote from: Sandare on August 26, 2018, 11:47:35 PM ---I agree, I was wrong obviously, hence calling customer service and refunding the customers money. I am not 100% accurate. I never claimed to be. :)
--- End quote ---
Why are you on this forum ?
--- End quote ---
I would guess responding to the negative review ..... but no one has to provide a reason to you or anyone else. It's open to everyone.
Psychics are supposed to have a P after their name to clearly identify themselves, but the rule is not enforced.
Sandare:
Thank you to the poster directly before me :) I did not know about having a P directly after your name if you are a psychic. I had posted this response in another thread, but I do feel answers the question why I am on this forum.
I so wanted to bring this customer peace. I first saw this thread first part of August.(Lie to a psychic) I don't know why I decided to google Sandare, but this popped up. I wish I was a strong enough psychic to know when someone is testing the psychic. I AM NOT. I wish I was 100% accurate, I AM NOT. Unfortunately for this customer I was wrong. I couldn't have stalked this customer as the member names are different, it did take me awhile to figure out who it was from my customer base. I have called customer service and had all of his money refunded that this member spent with me. The customer didn't ask for a refund or email me. I emailed them with the information on the refund. I have publicly said I WAS WRONG. I have offered the customer to call back so the member could leave a 1 star feedback.
I honestly do not know how to make this any better or right for the customer. I've done everything that I know what to do. I wish everyone peace of mind
ScorpioRising221:
--- Quote from: Sandare on August 26, 2018, 11:47:35 PM ---I agree, I was wrong obviously, hence calling customer service and refunding the customers money. I am not 100% accurate. I never claimed to be. :)
--- End quote ---
That's fair enough, I can respect that. I apologize if the tone of my message was a bit harsh.
Sandare:
Thank you Tthompsj I understand a little bit better now :)
No problem :) ScorpioRising221
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