Metaphysical, Spiritual and Psychic Discussions > Keen.com
Be Careful
YellowLove:
--- Quote from: Shayalay on March 03, 2017, 04:27:49 PM ---It has seemed to me over the past year or so that Keen, based in uber-expensive San Francisco, is acting as if they are getting desperate for money. So it wouldn't surprise me if they are starting to punish people for bad reviews, especially when a one-star could mean somebody wants a refund.
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Yeah, Keen definitely aren't what they use to be, that's for sure.
stargazer:
--- Quote from: Presence on March 03, 2017, 05:27:56 PM ---LOL! When I clicked on this thread, I thought it was going to be about a reader with the username "Be Careful". I'm thinking, who would choose that username?
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hahahhaha
YellowLove:
--- Quote from: Presence on March 03, 2017, 05:27:56 PM ---
--- Quote from: YellowLove on March 03, 2017, 04:30:48 PM ---
--- Quote from: Sooshi on March 03, 2017, 04:18:53 PM ---What happens when you try to log in?
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It states your account has been disabled. Please contact customer support (which they never respond).
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LOL! When I clicked on this thread, I thought it was going to be about a reader with the username "Be Careful". I'm thinking, who would choose that username? This should be interesting...
Seriously though, have you called their customer service number just to see what explanation they give you?
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Ahahahaha
And no, I'll give them a ring.
Caroline:
I have to say they were really generous in January when I went on my calling spree. If I wasn't happy they'd refund the whole amount - I did the "satisfaction guarantee" though, but alas they caught on and then would reply and say you are familiar with our site and are not getting a refund. But I actually did get one more when I read with one that was good, but we couldn't hear each other the first two minutes and I asked just for a refund of two minutes worth, but they credited me $25.
Bostongirl:
I'm sure it's s technacial issue. No one blocks money. I've only heard of readers being blocked for contacting customers outside of keen.
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